Triton FT5000 User Manual Instrukcja Użytkownika

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CORPORATE HEADQUARTERS
21405 B Street
Long Beach, MS 39560
Phone: (228) 575-3100
Fax: (228) 575-3101
COPYRIGHT NOTICE
© 2014 Triton. All Rights Reserved. TRITON logo is a
registered trademark of Triton Systems of Delaware.
MODEL FT5000
A
UTOMATED TELLER MACHINE
USER MANUAL
TDN 07103-00013 May 19, 2014
Przeglądanie stron 0
1 2 3 4 5 6 ... 205 206

Podsumowanie treści

Strona 1

CORPORATE HEADQUARTERS21405 B StreetLong Beach, MS 39560Phone: (228) 575-3100Fax: (228) 575-3101COPYRIGHT NOTICE© 2014 Triton. All Rights Reserved.

Strona 2 - DISCLAIMER

xMODEL FT5000 USER MANUALWaiver IneffectiveNo claim or right arising out of or relating to a breach of these terms and conditionscan be discharged in

Strona 3

80MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on

Strona 4

81MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

Strona 5 - EMISSIONS (EMI)

82MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on

Strona 6

83MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

Strona 7

84MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on

Strona 8 - Warranty Statement

85MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

Strona 9

86MODEL FT5000 USER MANUALFACTORY DEFAULT: LISTED BELOWACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing numb

Strona 10 - MODEL FT5000 USER MANUAL

87MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

Strona 11

88MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on

Strona 12

89MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

Strona 13

xiMODEL FT5000 USER MANUALLimited Warranty covers normal use. Triton does not warrant or coverdamage:• occurring during shipment of the equipment or

Strona 14 - CONTACT INFORMATION

90MODEL FT5000 USER MANUALElectronic JournalIntroductionThe ATM features an electronic journal that is integrated into the dispensing mecha-nism.The d

Strona 15 - Contents

91MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the ELECTRONIC JOUR-NAL option by pressing num-ber (

Strona 16

92MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the ELECTRONIC JOUR-NAL option by pressing num-b

Strona 17

93MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the ELECTRONIC JOUR-NAL option by pressing num-ber (

Strona 18

94MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the ELECTRONIC JOUR-NAL option by pressing num-b

Strona 19

95MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the ELECTRONIC JOUR-NAL option by pressing number(3)

Strona 20

96MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the ELECTRONIC JOUR-NAL option by pressing num-b

Strona 21 - INTRODUCTION

97MANAGEMENT FUNCTIONSCoupons / MessagesIntroductionCoupons are typically used as a promotional incentive, offering a product, service,or discount as

Strona 22 - What’s in This Manual

98MODEL FT5000 USER MANUALRandom Coupon AwardIf you want fifty percent (for example) of ALL customers to receive a coupon, nomatter the level of their

Strona 23 - NTRODUCTION

99MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing numb

Strona 24 - Standard Features

xiiMODEL FT5000 USER MANUAL• Take photographs of the damaged packaging prior to opening the boxes. If thisis not possible, make note of key points, s

Strona 25 - Voice-Enabled Transactions

100MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing

Strona 26 - Communications

101MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing num

Strona 27

102MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing

Strona 28 - Rear Service Panel (RSP)

103MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing num

Strona 29 - Prize Coupons

104MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing

Strona 30

105MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing num

Strona 31

106MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing

Strona 32

107MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing num

Strona 33 - BASIC OPERATION

108MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing

Strona 34 - Control Panel Layout

109MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the SYSTEM PARAM-ETERS option by pressing num-ber (

Strona 35 - Keypad Operation

xiiiMODEL FT5000 USER MANUALTriton’s Technical Services DepartmentThe primary purpose of the technical services department is to provide assistanceto

Strona 36 - N-SCREEN KEYPAD OPERATION

110MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the SYSTEM PARAM-ETERS option by pressing num-b

Strona 37 - Menu-Based Operation

111MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the SYSTEM PARAM-ETERS option by pressingnumber (5)

Strona 38

This Page Intentionally Left Blank112MODEL FT5000 USER MANUAL

Strona 39 - Customer Transactions

SECTION 6MAINTENANCE113

Strona 40

114MODEL FT5000 USER MANUALIntroductionThis chapter of the user manual coverspreventive and corrective maintenanceprocedures appropriate for user pers

Strona 41 - INITIAL SETUP

115MAINTENANCE3. Remove the existing paper roll orempty spindle (as appropriate) fromthe paper roll bracket, as shown inFigures 6-3 and 6-3A.4. Take t

Strona 42 -  Options

116MODEL FT5000 USER MANUAL7. If the paper is not automaticallytaken-up by the printer, check thetension roller lever on the printerchassis. Pull the

Strona 43 - Parameter Importance Levels

117MAINTENANCECleaning the EnclosureThe ATM front panel is highly durable,resisting scratches and finger smudges.However, occasional cleaning of thefr

Strona 44 - Setup Parameters

118MODEL FT5000 USER MANUALCommunication ProblemsFollow these steps to recover from “Sys-tem Unavailable” and “CommunicationError” conditions. (Dial-u

Strona 45

SECTION 7ERROR RECOVERY119

Strona 46

xivMODEL FT5000 USER MANUALQuestions on Operation of EquipmentTechnical support is available to owners of Triton equipment and to qualified ser-vice p

Strona 47

120MODEL FT5000 USER MANUALIntroductionThis chapter of the user manual describes how operator personnel can respond toATM error conditions and perform

Strona 48

121ERROR RECOVERYError Recovery ProceduresMany error conditions require the assistance of a qualified service technician toreturn the ATM to normal op

Strona 49

122MODEL FT5000 USER MANUALAfter performing the indicated action, you will attempt to clear the error status.If the error condition continues to be re

Strona 50

123ERROR RECOVERY1. Press and hold down the Control(CTRL) key (blank key in lowerright corner of alphanumerickeypad). While holding down theCTRL key,

Strona 51 - CURRENCY HANDLING

124MODEL FT5000 USER MANUALRestart Using Management FunctionsB1. Press and hold down the CTRL key(blank key in lower right corner ofalphanumeric keyp

Strona 52 - **WARNING**

125ERROR RECOVERY1. Press and hold down the CTRLkey (blank key in lower right cornerof alphanumeric keypad). Whileholding down the CTRL key, pressthe

Strona 53 - PREPARING NOTES

126MODEL FT5000 USER MANUALShut Down / Apply Power Using Power Supply ON/OFF SwitchD1. Open the sleeve door panel of the ATM by unlocking and pulling

Strona 54 - REMOVING NOTE CASSETTES

127ERROR RECOVERYYREVOCERRORRE/SEDOCSUTATS-1-7ELBATSERUDECORProrrEedoCgninaeMyrevoceRerudecorP59dellatsnisepytemasfosettessacelpitluM11821resnepsidmor

Strona 55 - OPENING NOTE CASSETTES

128MODEL FT5000 USER MANUALYREVOCERRORRE/SEDOCSUTATS-1-7ELBATSERUDECORProrrEedoCgninaeMyrevoceRerudecorP351deliafdaolnwodlanruojcinortcelE1451dablanru

Strona 56 - LOADING NOTE CASSETTES

129ERROR RECOVERYYREVOCERRORRE/SEDOCSUTATS-1-7ELBATSERUDECORProrrEedoCgninaeMyrevoceRerudecorP591repapfotuoretnirptpieceR 21691rorreredaerdraC2302drao

Strona 57 - INSTALLING NOTE CASSETTES

xvMODEL FT5000 USER MANUALContentsSECTION 1 - INTRODUCTION ... 1WHAT’S IN THIS MANUAL ...

Strona 58 - CASSETTE

130MODEL FT5000 USER MANUALYREVOCERRORRE/SEDOCSUTATS-1-7ELBATSERUDECORProrrEedoCgninaeMyrevoceRerudecorP903reifilauqetonnimaJ 3013tneserptonettessacde

Strona 59 - INSTALLING THE REJECT

131ERROR RECOVERYYREVOCERRORRE/SEDOCSUTATS-1-7ELBATSERUDECORProrrEedoCgninaeMyrevoceRerudecorP943ytluafkcolettessaC8053rekcatsetonnimaJ3153ecivressdee

Strona 60 - Verify Operation

132MODEL FT5000 USER MANUALYREVOCERRORRE/SEDOCSUTATS-1-7ELBATSERUDECORProrrEedoCgninaeMyrevoceRerudecorP973-resnepsiDi sutatsdilavn1083etelpmocniputes

Strona 61 - SECTION 5

133ERROR RECOVERYYREVOCERRORRE/SEDOCSUTATS-1-7ELBATSERUDECORProrrEedoCgninaeMyrevoceRerudecorP605tseuqerdilavni-DEPS2705rorreecneuqes-DEPS2805rorreCRL

Strona 62

134MODEL FT5000 USER MANUALYREVOCERRORRE/SEDOCSUTATS-1-7ELBATSERUDECORProrrEedoCgninaeMyrevoceRerudecorP135E cinortcelrorreHOS-lanruoj1235rorreXTS-lan

Strona 63 - Function Availability

135ERROR RECOVERYYREVOCERRORRE/SEDOCSUTATS-1-7ELBATSERUDECORProrrEedoCgninaeMyrevoceRerudecorP755teserecivedmetsyS1855rorrecnysmetsyS1955rorreS/O-S/O1

Strona 64 - Management Reports

136MODEL FT5000 USER MANUALYREVOCERRORRE/SEDOCSUTATS-1-7ELBATSERUDECORProrrEedoCgninaeMyrevoceRerudecorP185deliafedomdapmorFyekelbanE)DEPS( 2285deliaf

Strona 65

137ERROR RECOVERYYREVOCERRORRE/SEDOCSUTATS-1-7ELBATSERUDECORProrrEedoCgninaeMyrevoceRerudecorP706)DEPS(noosootyrterNIPdetropeR2806)DEPS(deliafCRCtsetf

Strona 66 - CLOSE FUNCTIONS

138MODEL FT5000 USER MANUAL1. Attempt to Reset Terminal Error. If the error condition is cleared, go to Step2. If the error condition is not cleared,

Strona 67 - Day Close

139ERROR RECOVERYERROR RECOVERY PROCEDURE31. Attempt to Reset Terminal Error. If the error condition is cleared, go to Step2. If the error condition i

Strona 68 - TERMINAL CLOSE FUNCTIONS

xviMODEL FT5000 USER MANUALContentsREMOVING NOTE CASSETTES ... 34OPENING NOT

Strona 69 - SCHEDULE CLOSE

140MODEL FT5000 USER MANUALERROR RECOVERY PROCEDURE41. Attempt to Reset Terminal Error. If the error condition is cleared, go to Step2. If the error c

Strona 70 - SEND TERMINAL TOTALS

141ERROR RECOVERYERROR RECOVERY PROCEDURE51. Attempt to Reset Terminal Error. If the error condition is cleared, go to Step2. If the error condition i

Strona 71 - TRIAL CLOSE

142MODEL FT5000 USER MANUALERROR RECOVERY PROCEDURE61. Attempt to Reset Terminal Error. If the error condition is cleared, go toStep 2. If the error

Strona 72 - DAY CLOSE

143ERROR RECOVERYERROR RECOVERY PROCEDURE71. Attempt to Reset Terminal Error. If the error condition is cleared, go toStep 2. If the error condition

Strona 73 - TRIAL CASSETTE CLOSE

144MODEL FT5000 USER MANUALERROR RECOVERY PROCEDURE81. Attempt to Reset Terminal Error. If the error condition is cleared, go toStep 2. If the error

Strona 74 - CASSETTES CLOSE FUNCTIONS

145ERROR RECOVERYERROR RECOVERY PROCEDURE91. Attempt to Reset Terminal Error. If the error condition is cleared, go toStep 2. If the error condition

Strona 75 - SELECT CASSETTE(S)

146MODEL FT5000 USER MANUALERROR RECOVERY PROCEDURE101. Attempt to Reset Terminal Error. If the error condition is cleared, go toStep 2. If the error

Strona 76 - REPLENISH CASSETTE(S)

147ERROR RECOVERYERROR RECOVERY PROCEDURE111. Attempt to Reset Terminal Error. If the error condition is cleared, go toStep 2. If the error condition

Strona 77

148MODEL FT5000 USER MANUALERROR RECOVERY PROCEDURE121. Attempt to Reset Terminal Error. If the error condition is cleared, go toStep 2. If the error

Strona 78 - CASSETTE QUANTITY

149ERROR RECOVERYERROR RECOVERY PROCEDURE131. Check the applicable door:Control Panel Door. Ensure the control panel door is closed and locked.Attempt

Strona 79 - TRIAL CASSETTE CLOSE REPORT

xviiMODEL FT5000 USER MANUALContentsDISPENSER DIAGNOSTICS ... 68DISPENS

Strona 80 - DIAGNOSTICS

150MODEL FT5000 USER MANUALERROR RECOVERY PROCEDURE141. Attempt to Reset Terminal Error. If the error condition is cleared, go toStep 2. If the error

Strona 81

151ERROR RECOVERYERROR RECOVERY PROCEDURE151. Attempt to Reset Terminal Error. If the error condition is cleared, go toStep 2. If the error condition

Strona 82 - TERMINAL STATUS

152MODEL FT5000 USER MANUALERROR RECOVERY PROCEDURE161. Attempt to Reset Terminal Error. If the error condition is cleared, go toStep 2. If the error

Strona 83 - TERMINAL ERROR HISTORY

153ERROR RECOVERYERROR RECOVERY PROCEDURE171. Attempt to Reset Terminal Error. If the error condition is cleared, go toStep 2. If the error condition

Strona 84 - RESET TERMINAL ERROR

THIS PAGE LEFT INTENTIONALLY BLANK154MODEL FT5000 USER MANUAL

Strona 85 - CONFIGURATION SUMMARY

APPENDIX AELECTRONIC LOCKA-1

Strona 86 - TRANSACTION TOTALS

A-2MODEL FT5000 USER MANUALEntering the CombinationThe electronic lock combination consists of six digits. Upon arrival, the combinationof the lock s

Strona 87 - SYSTEM DIAGNOSTICS

A-3APPENDIX A - ELECTRONIC LOCKBad Battery/Battery ReplacementIf the lock beeps repeatedly while open or beeps twice and refuses to open, the 9-volt b

Strona 88 - DISPENSER DIAGNOSTICS

This Page Left Intentionally BlankMODEL FT5000 USER MANUALA-4

Strona 89 - DISPENSER STATUS

APPENDIX BREAR SERVICE PANEL FUNCTIONSB-1

Strona 90 - PURGE / TEST DISPENSE

xviiiMODEL FT5000 USER MANUALSECTION 6 - MAINTENANCE ... 113INTRODUCTION ...

Strona 91 - FORCE UNLOCK CASSETTE

B-2MODEL FT5000 USER MANUALRear Service Panel (RSP) FunctionsThe RSP provides convenient user-access to cassette close and replenishmentfunctions fro

Strona 92 - RESET DISPENSER

B-3APPENDIX B - REAR SERVICE PANEL FUNCTIONSFigure 4. RSP main menu screen..4. The RSP displays its Main menu options as shown in Figure 4.5. The Main

Strona 93 - ASSETTE PARAMETERS screen:

This Page Left Intentionally BlankMODEL FT5000 USER MANUALB-46. To advance the receipt paper, pressthe CONTROL key first (blank key),then the number (

Strona 94 - RELEARN BILL THICKNESS

APPENDIX CADS GRAPHICSC-1

Strona 95 - ALL CASSETTES LOCKED

C-2MODEL FT5000 USER MANUALADS GRAPHICSACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing the num

Strona 96 - ACTIVE CASSETTE

C-3APPENDIX C - ADS GRAPHICSADD NEWACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing the number

Strona 97 - CASSETTE IN SERVICE

MODEL FT5000 USER MANUALC-4The File List shows the files in theselected location that are of the se-lected type. The Filename, Size andDate/Time attri

Strona 98 - MULTIPLE AMOUNT

C-5APPENDIX C - ADS GRAPHICSACTIVE HOURS. By default, the graphic will be displayed every hour of the day.If you want to restrict the display of the

Strona 99 - DOCUMENT TYPE

C-6MODEL FT5000 USER MANUALDELETEACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing the number (6

Strona 100 - SECONDARY ITEM DESCRIPTION

C-7APPENDIX C - ADS GRAPHICSEDITACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing the number (6)

Strona 101 - CARD READER

xixMODEL FT5000 USER MANUALAPPENDIX C - ADS GRAPHICS ... C-1ADS GRAPHICS ...

Strona 102 - CARD READER TOTALS

C-8MODEL FT5000 USER MANUALActive Hours. By default, the graphic will be displayed every hour of the day. Ifyou want to restrict the display of the gr

Strona 103 - SCAN CARD

C-9APPENDIX C - ADS GRAPHICSMOVE UPACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing the number

Strona 104 - PRINTER DIAGNOSTICS

C-10MODEL FT5000 USER MANUALMOVE DOWNACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing the numbe

Strona 105 - DEVICE STATUS (PRINTER)

C-11APPENDIX C - ADS GRAPHICSCOUPONS (GRAPHICS)ACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CON-FIGURATION option by press-ing

Strona 106 - CONFIGURE PRINTER

C-12MODEL FT5000 USER MANUALPress the number (1) on the keypad to cycle through the available coupontypes. After selecting the coupon type, configure

Strona 107 - MODEM / DEVICE STATUS

C-13APPENDIX C - ADS GRAPHICSGRAPHIC EXAMPLESLOGO310 x 86BANNER205 x 56WELCOMESCREEN315 x 385FULLSCREEN640x480

Strona 108 - TEST (MODEM) / MODEM TOTALS

C-14MODEL FT5000 USER MANUALRECEIPT480 x 120GRAPHIC EXAMPLESTRANSACTION AD640 x 260

Strona 109 - MANAGEMENT FUNCTIONS

C-15APPENDIX C - ADS GRAPHICSUPDATING TERMINAL SOFTWARE (RL/FT5000)This step procedure describes how to per-form a software update for the RL/FT5000.Y

Strona 110 - Electronic Journal

C-16MODEL FT5000 USER MANUAL5. In the Look In option shouldbe the “USB” location. If it’snot present, <Cancel> out ofthe SOFTWARE UPDATEscreen

Strona 111 - ELECTRONIC JOURNAL

APPENDIX GT9 KEYPADCOPYRIGHT NOTICE© 2014 Triton. All Rights Reserved. TRITON logo is a registered trademark of Triton Systems of Delaware, LLC

Strona 112 - DISPLAY UNAUDITED RECORDS

iiMODEL FT5000 USER MANUALDISCLAIMERThe manufacturer of the Automated Teller Machine (ATM) product(s) describedherein makes no representations or warr

Strona 113 - DISPLAY LAST X

xxMODEL FT5000 USER MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Strona 114 - DISPLAY SELECTED RECORDS

G-2APPENDIX GThe T9 EPP Keypad is mostly identical to the T5 EPP Keypad except for:• The T9 EPP contains a removal detection switch that deactivates

Strona 115 - CLEAR JOURNAL

G-3T9 KEYPADNew Error Codes to Support the T9 EPP• Error Code 625: SPED - Not Activated Cause: The EPP has not yet been activated for use. Recomm

Strona 116 - VIEW JOURNAL A RCHIVE

G-4APPENDIX GTo Install the T9 Keypad The T9 EPP Keypad is a drop in replacement for new units manufactured with a T5 or T7 EPP Keypad. No addition

Strona 117 - Coupons / Messages

G-5T9 KEYPADPrior to T9 Keypad Activation The Device Status report will indicate if the EPP has been installed correctly into the unit. This is impe

Strona 118

G-6APPENDIX GTo Activate the T9 KeypadNOTE: Activation is NOT required for units that ship with the T9 EPP installed.1. Log into Management Functions.

Strona 119

G-7T9 KEYPADTo Reactivate the T9 KeypadNOTE: Triton Technical Support CANNOT supply an activation code without the Operator Id, Serial Number and Nonc

Strona 120

G-8APPENDIX GReplacing the battery in the T9 KeypadNOTE: Do NOT remove the battery from the T9 EPP without FIRST connecting a new battery!!This EPP wi

Strona 122 - MAXIMUM LEVEL / RANDOM

2MODEL FT5000 USER MANUALWhat’s in This ManualThis manual describes the operating features of the FT5000 ATM. The setup andoperating procedures given

Strona 123 - MESSAGE / PRINT

3INTRODUCTIONFeature Highlights Highly reliable, state-of-the-art PC platform design. Modular architecture eases troubleshooting and servicing. En

Strona 124 - TERMINAL MESSAGES

4MODEL FT5000 USER MANUALStandard FeaturesStandard features of the FT5000 ATM are summarized in the following paragraphs.Access and Transaction Securi

Strona 125 - STORE MESSAGE

5INTRODUCTIONReceipt Printer GraphicsBit-mapped (BMP.) graphic images can be printed on the receipt. Like ad screen graphics,receipt graphics are usua

Strona 126 - EXIT MESSAGE

6MODEL FT5000 USER MANUALRemote Monitoring and ManagementThe FT5000 provides support for remote monitoring and management via the optionalTriton Conne

Strona 127 - SURCHARGE OWNER MESSAGE

7INTRODUCTIONVSATThe VSAT connection type is used with ATMs that support satellite-based communica-tions. VSAT supports a wide range of communications

Strona 128 - NEWS TICKER MESSAGE

8MODEL FT5000 USER MANUALClose ManagementA suite of close functions are provided to facilitate daily balancing of the ATM’s internalrecord of transact

Strona 129 - DATE AND TIME

9INTRODUCTIONMulti-Language SupportThe ATM has a screen language option. This option allows the terminal user to select apreferred language (such as

Strona 130 - SET DATE / SET TIME

iiiMODEL FT5000 USER MANUALRepairs and Returns: If telecom compatibility trouble is experienced with the FT5000ATM, you may contact for repairs and

Strona 131 - VOLUME CONTOLS

10MODEL FT5000 USER MANUALnoitacificepSdnaserutaeF0005TF smetsySretupmoC dradnatS lanoitpOrossecorPletnIzHM002®elacSXyromeM)margorPdnaSOIB(setybM23set

Strona 132

11INTRODUCTIONnoitacificepSdnaserutaeF0005TF sretnirP dradnatS lanoitpOeziSrepaPmm08noituloseRtnirPmm/stoD8aerAtnirPediwmm27deepStnirPces/mm57ytilibap

Strona 133 - MAINTENANCE

12MODEL FT5000 USER MANUALnoitacificepSdnaserutaeF0005TF ssuoenallecsiM dradnatS lanoitpOnoitatnemucoDrofselifpleHetelpmoCsnoitcnuFtnemeganaM)nitliuB(

Strona 134 - Replenishing the Receipt

SECTION 2BASIC OPERATION13

Strona 135

14MODEL FT5000 USER MANUALIntroductionThis chapter describes the basic operation of the terminal. The following topics arecovered:1. Control Panel Lay

Strona 136

15BASIC OPERATIONKeypad OperationSee Figure 2-2 and Table 2-1. The main keypad consists of 10 alphanumeric keys,two arrow keys, and four large control

Strona 137 - AINTENANCE

16MODEL FT5000 USER MANUALON-SCREEN KEYPAD OPERATIONTo enter text characters into the dialog boxes that are displayed by the Management Func-tions, pr

Strona 138 - Card Reader Problems

17BASIC OPERATIONMenu-Based OperationThe terminal operates as a menu driven system. Messages and menu options pre-sented on the LCD display screen gui

Strona 139 - ERROR RECOVERY

18MODEL FT5000 USER MANUALAccessing Management Functions1. At the Customer screen (Figure 2-6), press and hold down the <CTRL> key;while holding

Strona 140 - Status Conditions

19BASIC OPERATIONIntroductionThis section sumarizes the actions involved in typical customer transactions. Inaddition, the voice-enabled transactions

Strona 141 - Clearing Terminal Status

ivMODEL FT5000 USER MANUALUsers should ensure for their own protection that the electrical ground connectionsof the power utility, telephone lines, an

Strona 142

20MODEL FT5000 USER MANUALVoice-Enabled TransactionsThe terminal provides voice feedback via an integrated output jack, enabling sight-impaired users

Strona 143

SECTION 3INITIAL SETUP21

Strona 144

MODEL FT5000 USER MANUAL22Parameter CategoriesThere are a number of setup parameters that must be configured when an ATMis installed. Generally speaki

Strona 145

23INITIAL SETUPParameter Importance LevelsCriticalThe parameters with this importance level are primarily those that represent theminimum number of pa

Strona 146

MODEL FT5000 USER MANUAL24Setup ParametersTable 3-1, Significance Levels, correlates each Management Functions area to thesignificance levels of param

Strona 147 - SERUDECORP

25INITIAL SETUPSLEVELECNACIFINGIS-1-3ELBATAERASNOITCNUFTNEMEGANAMLACITIRCDERIUQERTNATROPMIDENIFED-RESU1EGAUGNAL X2SRETEMARAPMETSYSX X3SNOPUOC X4SEGASS

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MODEL FT5000 USER MANUAL26SRETEMARAPPUTESLACITIRC-2-3ELBATTNEMEGANAMAERASNOITCNUFNOITPONOITCNUFEMANRETEMARAPYROTCAFTLUAFED1SCITSONGAIDMEDOMMEDOMERUGIF

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27INITIAL SETUPSRETEMARAPPUTESDERIUQER-3-3ELBATTNEMEGANAMAERASNOITCNUFNOITPONOITCNUFEMANRETEMARAPYROTCAFTLUAFED1ESOLCLANIMRETSNOITCNUFESOLCETTESSACYTI

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MODEL FT5000 USER MANUAL28SRETEMARAPPUTESTNATROPMI-4-3ELBATTNEMEGANAMAERASNOITCNUFNOITPONOITCNUFRETEMARAPYROTCAFTLUAFED1ESOLCLANIMRETSNOITCNUFESOLCELU

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29INITIAL SETUPSRETEMARAPPUTESDENIFED-RESU-5-3ELBATTNEMEGANAMSAERASNOITCNUFNOITPONOITCNUFRETEMARAPYROTCAFTLUAFED1EGAUGNALHSINAPS/HCNERF/HSILGNE*2SRETE

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vMODEL FT5000 USER MANUALAVIS:L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif terminalindique le nombre maximal de terminaux q

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THIS PAGE INTENTIONALLY LEFT BLANK30MODEL FT5000 USER MANUAL

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SECTION 4CURRENCY HANDLING31

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32MODEL FT5000 USER MANUALIntroductionThe purpose of this section of the manual isto describe the procedures for: (1) removingand replacing note casse

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33CURRENCYHANDLING USED NOTES• Adhesive or “sticky” sub-stances on the surface of thepaper.• Tears extending more than1/2” from the edge of the c

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34MODEL FT5000 USER MANUALNEW OR UNCIRCULATED NOTESRemove the band around eachbundle of notes. Separate thenotes from each other by:• Striking th

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35CURRENCYHANDLING***CAUTION***The “throat” assembly on the mecha-nism is not a load bearing structure!Do not grasp or apply any pressureto the throa

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36MODEL FT5000 USER MANUAL2. Move the pusher plate to the rearof the cassette (toward the handle).Ensure the pusher plate is fullyback. It should stay

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37CURRENCYHANDLING2. Level the note pile. Compress thenotepile slightly by hand. Singlenotes must not protrude from thebundle. (Figure 4-12)3. Move th

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38MODEL FT5000 USER MANUALREMOVING THE REJECTCASSETTE1. Unlock the cassettes, using theCassette Close procedure in Sec-tion 5, Management Functions.2.

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39CURRENCYHANDLINGOPENING THE REJECT VAULT1. Insert the key into the vault lock.To unlock the vault, apply inwardpressure on the key while turningit c

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viMODEL FT5000 USER MANUALLe present appareil numerique n’emet pas de bruits radioelectriques depassant leslimites applicables aux appareils numerique

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40MODEL FT5000 USER MANUALVerify Operation1. Close and lock the security cabinet.2. Verify the cassettes are Locked and InService.3. In Management Fun

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SECTION 5MANAGEMENT FUNCTIONS41

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42MODEL FT5000 USER MANUALIntroductionThis section describes the Management Functions available for controlling theATM. When the Customer Welcome scr

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43MANAGEMENT FUNCTIONSTo access Management Functions, you must enter an appropriate password in thedialog box that appears when the Management Functio

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44MODEL FT5000 USER MANUAL8. Terminal Status. Used to view terminal status reports.9. Language. Press the 9 key repeatedly to cycle through the availa

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45MANAGEMENT FUNCTIONSFigure 5-4. Management Report menu.1. Page Up. Scrolls the report up a maximum of one full page.2. Home. Moves directly to the f

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46MODEL FT5000 USER MANUALIntroductionCassette and Day Close reports provide important information about the transac-tions being performed by your ATM

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47MANAGEMENT FUNCTIONSDay CloseThe Day Close report shows the cumulative value of all transactions (withdrawals,transfers and balance inquiries) perfo

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48MODEL FT5000 USER MANUALACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUNCTIONS option by press-ing the number (1) on th

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49MANAGEMENT FUNCTIONSACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUNCTIONS option by press-ing number (1) on the keypad

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viiMODEL FT5000 USER MANUALNoticesCopyright © Delaware Capital Formation, Inc., 2003 - 2005.All Rights ReservedThis publication is protected by copyri

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50MODEL FT5000 USER MANUALFACTORY DEFAULT: OFFACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUNCTIONS option by press-ing

Strona 176 - Lockout Feature

51MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUNCTIONS option by press-ing numb

Strona 177 - APPENDIX A - ELECTRONIC LOCK

52MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUNCTIONS option by press-ing

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53MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/ATRIAL CASSETTE CLOSEACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUNCTIONS opti

Strona 179 - REAR SERVICE PANEL FUNCTIONS

54MODEL FT5000 USER MANUALFACTORY DEFAULT: N/ACASSETTES CLOSE FUNCTIONSACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUNCT

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55MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/ASELECT CASSETTE(S)ACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUNCTIONS option

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56MODEL FT5000 USER MANUALREPLENISH CASSETTE(S)FACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUNCTIONS

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57MANAGEMENT FUNCTIONSFACTORY DEFAULT: ALLSELECTED CASSETTE(S) IN-SERVICEACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUN

Strona 183 - ADS GRAPHICS

58MODEL FT5000 USER MANUALCASSETTE QUANTITYFACTORY DEFAULT: “0”ACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUNCTIONS opt

Strona 184 - ** Important **

59MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/ATRIAL CASSETTE CLOSE REPORTACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the TERMINAL CLOSEFUNCTIO

Strona 185 - APPENDIX C - ADS GRAPHICS

viiiMODEL FT5000 USER MANUALWarranty StatementManufacturer warrants that the products delivered to a distributor will perform inaccordance with the Ma

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60MODEL FT5000 USER MANUALDIAGNOSTICSIntroductionDiagnostics provide important information about the status of the ATM. It main-tains an “historica

Strona 187 - • Welcome Ad (315 X 385)

61MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

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62MODEL FT5000 USER MANUALFACTORY DEFAULT: N/ATERMINAL STATUSACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing

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63MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

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64MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on

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65MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

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66MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on

Strona 193 - COUPONS (GRAPHICS)

67MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

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68MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on

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69MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

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ixMODEL FT5000 USER MANUALIn the event that a final injunction shall be obtained against the Distributor’s use ofthe goods or any of their parts by re

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70MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on

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71MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/ADESCRIPTION: (MULTI-CASSETTE USE)The FORCE UNLOCK CASSETTE function provides a means of overriding the unloc

Strona 199 - APPENDIX G

72MODEL FT5000 USER MANUALACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on the key-pad.2. Enter

Strona 200 - ** WARNING **

73MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

Strona 201 - T9 KEYPAD

74MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on

Strona 202 - To Install the T9 Keypad

75MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

Strona 203 - Prior to T9 Keypad Activation

76MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on

Strona 204 - To Activate the T9 Keypad

77MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

Strona 205 - To Reactivate the T9 Keypad

78MODEL FT5000 USER MANUALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on

Strona 206 - PPENDIX G

79MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1. From the MAIN MENU screen,select the DIAGNOSTICS optionby pressing number (2) on thek

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